Feedback and complaints

To make a referral, please click here.

We invite you to leave any feedback or complaints below

Please start by selecting Feedback or Complaint, there is a space at the end to leave your details, otherwise anonymous submissions are welcome.

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Are you making a complaint?

How did you hear about our service?

If 'Other', Please specify:

Was our service easily accessible?

Did you feel heard, understood and not judged?

Did you feel helped by our service?

Were you satisfied with our service?

For any further comments, feedback or for details of your complaint, please feel free to write below. For complaints, we encourage you to write your name and include a contact phone number or email address so we can respond.

Address

Thank you for taking the time to fill out this form.

Contact

Floor 3 Departmental Building, 35-37 Chapel Street, Masterton

0800 614 614 (24/7)
06 370 8446

Office hours 8.30 AM - 2.30 PM Monday - Friday, please call as appointments are preferred