The History of Rape Crisis Support Line

The Rape Crisis Support Line (0800 88 33 00) was launched as a national freephone for victims of rape and sexual abuse in May 2013. This service was set up by the National Collective of Rape Crisis and Related Groups of Aotearoa and staffed by support workers based in designated centres across Aotearoa New Zealand.

At the time, the Collective said workers had been trained by Rape Crisis to give free and confidential advice, counselling, information and advocacy. Back then, there were 22 Services (the Collective included) covering six regions – Northland, Auckland, Central, Eastern, Wellington & Southern.

National Collective spokesperson, Georgia Knowles, says “she hoped the service will mean more survivors of rape and sexual abuse feel encouraged to come forward, because they won't have to worry about paying for the call or having to find their nearest support centre."

The Current National Rape & Sexual Abuse Crisis Line ​(0800 88 33 00)

The National Collective of Rape Crisis and Related Groups of Aotearoa closed in 2021. In March 2023, the Wairarapa Rape & Sexual Abuse Collective Inc. established that the National freephone was active but was not being managed.

Our Collective agreed to take over the administration of the National freephone number. This service was reviewed and is now known as the National Rape & Sexual Abuse Crisis Line (often referred to as Rape Crisis Line). All 22 original agencies were consulted. Eleven agencies across Aotearoa New Zealand remain listed as follows:

NORTHLAND:
SOS Kaipara Charitable Trust
Office address: 158A Victoria Street, Dargaville, 0310
Phone: 09 439 6070
Email: [email protected]
Website: https://www.soskaipara.com/
 
Whangārei Rape Crisis
Office address: 125 Cameron Street, corner of Cameron and Albert Street, Whangārei 0110
Phone: 09 438 6221
Email: [email protected]
 
AUCKLAND:
Counselling Services Centre
Address 1: 22 Alexander Ave, Papatoetoe, Auckland 2025
Address 2: 101 Carruth Road, Papatoetoe, Auckland 2025
Phone: 09 277 9324
Email: [email protected]
Website: http://cscnz.org.nz/

HELP Auckland
Offices: Mt Eden and North Shore
Phone: 0800 623 1700
Email: [email protected]
Website: https://www.helpauckland.org.nz/
 
WAIKATO/BOP:
CAPS Hauraki Inc.
Office Address: 732B Queen Street, Thames 3500
Phone: 07 868 8644 (Thames) or 07 862 6134 (Paeroa)
Email: [email protected]
Website: http://www.capshauraki.co.nz/
 
WHANGANUI/MANAWATU/GISBORNE:
Whānau Āhuru Mōwai - Rape Crisis Gisborne Inc.
Postal Address: PO Box 1398, Gisborne 4040
Phone: 06 867 9967 or 027 285 4656
Website: https://whaiora.maori.nz/
 
Whanganui Safe and Free
Address: 52 Nelson Street, Whanganui 4500
Phone: 06 343 3416
Email: [email protected]
Website: http://www.whanganuisafe.com/
 
WELLINGTON & HUTT REGION:
Wairarapa Rape & Sexual Abuse Collective Inc.
Address: Floor 3, Departmental Building, 35-37 Chapel Street, Masterton 5810
Phone: 0800 614 614
Email: [email protected]
Website: http://wairarapacrisis.org.nz

Wellington Rape Crisis
Office Address: Level 4, 220 Willis Street, Wellington 6011
Phone: 04 801 8973
Email: [email protected]
Website: https://wellingtonrapecrisis.org.nz/
 
SOUTH ISLAND:
OCASA - Ōtepoti Communities Against Sexual Abuse
Office Address: Dunbar House 21 Dunbar Street, Dunedin Central, Dunedin, 9016
Phone: 03 474 1592
​Website: https://www.ocasa.org.nz/

SASH (Sexual Abuse Support and Healing)
Office Address: 144 Collingwood Street, Nelson
Phone: 03 548 2407 & 022 548 2407
Website: https://sash.co.nz/

Location:

Address:

Floor 3 Departmental Building,
35-37 Chapel Street 
​Masterton 5810
PO Box 551 Masterton

Contact Us:

​​0800 614 614 (24 hours)
06 370 8446
[email protected]
Office hours are: 8.30 AM - 2.30 PM Monday - Friday (by appointment)